Terms and Conditions

Last updated: August 1, 2026

1. Acceptance of Terms

By accessing or using SideComments ("the Service"), you agree to be bound by these Terms and Conditions. If you do not agree, do not use the Service.

2. Description of Service

SideComments is a collaborative commenting platform that allows users to upload documents, annotate specific lines, create cards, and comment on content. The Service enables real-time collaboration between users through shared access to files and annotations.

3. User Accounts

You must create an account to use certain features of the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You must provide accurate and complete information during registration.

4. User Content

You retain ownership of content you upload to the Service. By uploading content, you grant the Service a license to store, process, and display your content for the purpose of providing the Service. You represent that you have the necessary rights to any content you upload.

5. Collaboration and Sharing

When you invite other users to collaborate on your content, you grant them access to view, comment on, and interact with that content according to the permissions you set. You are responsible for managing who has access to your content.

6. Acceptable Use

You agree NOT to:

Upload content that infringes on intellectual property rights
Upload malicious files or content containing malware
Be disrespectful or abusive to other users and engage in harassment in any form.
Use the Service to distribute spam or harmful content
Attempt to gain unauthorized access to other users' content or accounts
Interfere with or disrupt the Service or its infrastructure
Use the Service for any illegal or unlawful purpose

Restrictions. Except to the extent otherwise expressly permitted by this Agreement, Customer must not (and must not permit anyone else to): (a) rent, lease, sell, distribute or sublicense the Products or (except for Affiliates) include them in a service bureau or outsourcing offering, (b) provide access to the Products to a third party, other than to Users, (c ) charge its customers a specific fee for use of the Products, but Customer may charge an overall fee for its own offerings (of which the Products are ancillary), (d) use the Products to develop a similar or competing product or service, (e) reverse engineer, decompile, disassemble or seek to access the source code or non-public APIs to the Products, (f) modify or create derivative works of the Products, (g) interfere with or circumvent Product usage limits or Scope of Use restrictions, (h) remove, obscure or modify in any way any proprietary or other notices or attributions in the Products, or (i) violate the Acceptable Use Policy. Customer will be responsible for any breach of this Agreement by its Affiliates or Users.

7. Billing and Fees

7.1. Payment Terms.

(a) Direct Purchases. If Customer purchases directly from Side-Comments Inc, fees and any payment terms are specified in Customer’s Order with Side-Comments Inc.
(b) Resellers. If Customer purchases through a Reseller, Customer must pay all applicable amounts directly to the Reseller, and Customer’s order details (e.g., Products and Scope of Use) will be specified in the Order placed by the Reseller with Side-Comments Inc on Customer’s behalf.
(c ) Renewals. Unless otherwise specified in an Order and subject to the Product, Support or Advisory Services continuing to be generally available, a Subscription Term will automatically renew at Side-Comments Inc’s then current rates for:

(i) if Customer’s prior Subscription Term was for a period less than twelve (12) months, another Subscription Term of a period equal to Customer’s prior Subscription Term, or
(ii) if Customer’s prior Subscription Term was for twelve (12) months or more, twelve (12) months. Either party may elect not to renew a Subscription Term by giving notice to the other party before the end of the current Subscription Term. Customer must provide any notice of non-renewal through account settings in the Products, by contacting Side-Comments Inc’s support team or by otherwise providing Side-Comments Inc notice.

(d) Increased Scope of Use. If Customer exceeds the Scope of Use purchased, unless otherwise agreed with Side-Comments Inc in writing, Customer must upgrade its subscription or pay for the increased Scope of Use. Unless otherwise specified in an applicable Order, Side-Comments Inc will charge Customer for any increased Scope of Use at Side-Comments Inc’s then-current rates, which may be prorated for the remainder of the then-current Subscription Term.
(e) Refunds. All fees and expenses are non-refundable, except as otherwise provided in this Agreement. For any purchases Customer makes through a Reseller, any refunds from Side-Comments Inc payable to Customer relating to that purchase will be remitted by that Reseller, unless Side-Comments Inc specifically notifies Customer otherwise at the time of refund.
(f) Credit Cards. If Customer uses a credit card or similar online payment method for its initial Order, then Side-Comments Inc may bill that payment method for renewals, additional Orders, overages to scopes of use, expenses, and unpaid fees, as applicable.

7.2. Taxes.

(a) Taxes Generally. Fees and expenses are exclusive of any sales, use, GST, value-added, withholding or similar taxes or levies that apply to Customer’s Orders. Other than taxes on Side-Comments Inc’s net income, Customer is responsible for any such taxes or levies and must pay those taxes or levies, which Side-Comments Inc will itemize separately, in accordance with an applicable invoice.
(b) Withholding Taxes. To the extent Customer is required to withhold tax from payment to Side-Comments Inc in certain jurisdictions, Customer must provide valid documentation it receives from the taxing authority in such jurisdictions confirming remittance of withholding. This documentation must be provided at the time of payment of the applicable invoice to Side-Comments Inc.
(c ) Exemptions. If Customer claims exemption from any sales tax, VAT, GST or similar taxes under this Agreement, Customer must provide Side-Comments Inc a valid tax exemption certificate or tax ID at the time of Order, and after receipt of valid evidence of exemption, Side-Comments Inc will not include applicable taxes on the relevant Customer invoice.

7.3. Return Policy. Within thirty (30) days of its initial Order for a Product, Customer may terminate the Subscription Term for that Product, for any or no reason, by providing notice to Side-Comments Inc. Following such termination, upon request (which may be made through Customer’s Side-Comments Inc account), Side-Comments Inc will refund Customer the amount paid for that Product and any associated Support under the applicable Order. Unless otherwise specified in the Policies or Product-Specific Terms, this return policy does not apply to Advisory Services.

7.4. Suspension for Non-payment. Side-Comments Inc may suspend Customer’s rights to use Products or receive Support or Advisory Services if payment is overdue, and Side-Comments Inc has given Customer no fewer than ten (10) days’ written notice.

8. Intellectual Property

The Service and its original content, features, and functionality are owned by SideComments and are protected by applicable intellectual property laws. You may not copy, modify, or distribute the Service without permission.

9. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

10. Termination

We may suspend or terminate your access to the Service at any time, with or without cause, with or without notice. You may also terminate your account at any time. Side-Comments Inc. has no obligation to monitor Customer Data. Nonetheless, if Side-Comments Inc. becomes aware that: (a) Customer Data may violate Law or the rights of others (including relating to a takedown request received following the guidelines for Reporting Copyright and Trademark Violations ), or (b) Customer’s use of the Cloud Products threatens the security or operation of the Cloud Products, then Side-Comments Inc. may: (i) limit access to, or remove, the relevant Customer Data, or (ii) suspend Customer’s or any User’s access to the relevant Cloud Products. Side-Comments Inc. may also take any such measures where required by Law, or at the request of a governmental authority. When practicable, Side-Comments Inc. will give Customer the opportunity to remedy the issue before taking any such measures.

11. Disclaimers

The Service is provided "as is" without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, secure, or error-free.

12. Limitation of Liability

To the maximum extent permitted by law, Side-Comments Inc. shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of or inability to use the Service. Neither party will have any liability arising out of or related to this Agreement for any loss of use, lost data, lost profits, interruption of business or any indirect, special, incidental, reliance or consequential damages of any kind, even if informed of their In no event shall Side-Comments Inc. be liable for any damages whatsoever, including but not limited to, direct, indirect, special, incidental, or consequential damages, or any loss of profits, use, goodwill, or data, whether in an action of contract, negligence, or other tortious action, arising out of or in connection with the Service or this Agreement.

13. Changes to Terms

We may modify these Terms at any time. We will notify users of material changes by posting the updated Terms on the Service. Your continued use after changes constitutes acceptance of the new Terms.

14. Governing Law

These Terms are governed by the laws of the jurisdiction in which Side-Comments Inc. is headquartered, without regard to conflict of law principles.

15. Contact

If you have questions about these Terms, please contact us at support@side-comments.com.

Last updated: August 1, 2026